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FAQs
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HOW DO I KNOW WHAT TREATMENT TO BOOK?Book a Consultation if you are a first time client. If you are a returning client and do not know what to book next, please text/call the studio.
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IS IT REALLY NECESSARY TO LIST EVERYTHING ON MY INTAKE FORM?100% YES. Why is your profession necessary? It allows me to gauge your sun exposure, physical and mental stress which all effect your skin. Your medications are also super important for me to know so I know what potential side effects could happen and what products to avoid. Pregnancy is also extremely important so we can make sure we use all pregnancy friendly products and ingredients. Please know that any personal information you provide is confidential, even if you haven't told anybody, I still need to know for your safety. Allergies are also included in this, even if you think it doesn’t pertain to your skin please still write it down. Skincare ingredients include a lot more than you may think, as the professional it is my job to know what can be a potential contraindication. Recent injections (botox/filler) I need to know so I do not disturb anything while it is settling in place.
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DO I NEED TO SCHEDULE A CONSULTATION?I do require new clients to schedule a consultation. I know it may feel unnecessary, but it is important for us to discuss all aspects of your skin health, concerns and goals. Then we can decide if we would be a good fit based on the services I offer and the consistency and effort you are willing to commit.
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I ALREADY HAVE A PROFESSIONAL HOME CARE REGIMEN, DO I STILL HAVE TO SCHEDULE A CONSULTATION?Even if you are on a professional home care regimen, I still require new clients to schedule a consultation with me. The very first step in skin revision is determining exactly what skin concerns we will treat together, how aggressive this concern is & what works with your lifestyle to create a realistic treatment plan for you to achieve your goals. This is why a consultation is so important at the beginning of our collaboration.
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DO YOU TAKE WALK-INS OR BY APPOINTMENT ONLY?I do not take walk-ins. By appointment only – you can text/call or book through my booking app.
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I HAVE AN EVENT, WHEN SHOULD I GET A FACIAL?If you have been in for a treatment before you can get a facial the day before or even the day of but if you are a new client I recommend getting a treatment a week prior.
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WHAT DO I NEED TO DO BEFORE A FACIAL?Hydrate, Hydrate, Hydrate! Drink plenty of water and avoid alcohol the day before and the day of. Stop exfoliation 3-5 days prior (acids, scrubs + retinol). Men should shave at least 24 hours beforehand to avoid irritation.
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I HAVE JUST HAD BOTOX/FILLER CAN I STILL COME IN FOR MY APPOINTMENT?Any treatments will need to be scheduled at least 10 days after any injectable treatments once the product has settled. LED Light Therapy the day after your injections is a good ideas as this helps heal and repair the skin and reduces any downtime from your injections.
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WHAT DO I NEED TO DO AFTER A FACIAL?Change your pillowcase, wipe your sunglasses and wipe your phone! Avoid direct sunlight, saunas, steam, foundation and all aquatic activities for 24 hours. Drink plenty of water and enjoy your new glow! Also, avoid your exfoliating home care products for 3 days.
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CAN I WORKOUT AFTER A FACIAL?I highly suggest that you do not do any heavy sweating after a facial service in order to fully enjoy all of the benefits!
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CAN I HAVE SKIN TREATMENTS IF I AM PREGNANT OR BREASTFEEDING?Yes, absolutely there are several safe treatments and products available.
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HOW LONG DOES IT TAKE TO SEE RESULTS?After one facial you should notice a difference but long lasting results come from consist professional treatments and a good home-care regimen that work together to give you the best results.
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WHEN CAN I WEAR MAKEUP AFTER MY FACIAL?I don’t recommend wearing makeup right after your facial but you can if you want or need to for any reason. It’s best to wait 24-48 hours if you can.
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CAN I JUST COME TO THE STUDIO TO PICK UP SOME PRODUCTS?Please schedule a Product Pickup Appointment.
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CAN I ORDER PRODUCT ONLINE?Yes. For DMK and Viktoria DeAnn Peptides product lines, current clients will need to contact the studio to be granted access. If you are not a current client, you will need to click here to book a consultation/virtual consultation in order to gain access to these product lines.
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HOW DO I ORDER GLYMED PRODUCTS?To order GLYMED Plus Products, simply select the 'GLYMED' submenu under 'SKINCARE BOUTIQUE' and it will automatically redirect you. You will need to create a GLYMED account to purchase products.
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CAN YOU HELP PICK OUT PRODUCTS? I HAVE NO IDEA WHAT I NEED.Absolutely! Please book one of the consultation appointment options on the booking page. These consultations are a great place to start if you need product or treatment recommendations.
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HOW MUCH WILL PROFESSIONAL HOME CARE COST ME?This will depend on your skin conditions and necessary skincare line. I try my absolute best to work within my clients' budgets, but I recommend budgeting at a minimum $250 for your initial home care purchase.
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HOW CAN I PURCHASE DMK PRODUCTS?Please book Virtual Consultation.
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WHAT ARE THE BENEFITS?BioRePeel exfoliates the skin surface, stimulates fibroblast cells (cells responsible for most all collagen production in the skin) and elastin, improves texture of the skin, tightens and brightens the skin, improves and/or eliminates acne and PIH (Post Inflammatory Hyperpigmentation) post-acne scarring and reveals a more even glowing complexion.
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WHO IS A GOOD CANDIDATE FOR BIOREPEEL?This treatment is suitable for all skin types, colors and ages. Fitzpatrick Scale 1 - 6 It's extremely beneficial to those looking to slow the aging process of the skin as it contains essential vitamins and amino required for all skin types. It's an excellent treatment for those with acne prone, congested skin. As well as skin that suffers from hyperpigmentation and scarring and Melasma. Due to its extremely short, to no downtime, it is a miracle treatment for those with busy schedule and frequent social commitments.
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WHAT ARE THE CONTRAINDICATIONS FOR BIOREPEEL?Retinoids (discontinue 7 days prior to BioRePeel, otherwise, some flaking and increased tingling may occur) Active bacterial, viral, fungal or herpetic infection Open wounds Pre-existing inflammatory dermatosis (psoriasis, atopic dermatitis, pemphigus, etc.) Skin cancer, without being cancer free for a period of 3 years and direct written notice from physician Pregnancy or nursing History of drugs with photo-sensitizing potential Use of Accutane within the last 6 -8 months Underwent any kind of surgery and not fully recovered
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HOW MANY SESSIONS WILL I NEED?4-6 sessions 7-10 days apart is recommended for best results but treatment plan ultimately depends on your your skin condition & concerns.
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HOW LONG DOES IT TAKE? DOES IT HURT?The treatment itself takes about 15 minutes. This peel is needle free & painless. Some clients feel a slight tingling when product is applied but this dissipates as the product is massaged into the skin.
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IS THERE ANY PEELING INVOLVED?When it comes to TCA peels you usually experience excessive peeling & flaking. BioRePeel has minimal to No downtime. Slight shedding might occur due to the accumulation of dead skin which is being removed and is easily managed with adequate hydration of the skin.
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HOW DOES BIOREPEEL WORK?This is a 2 phase peel with lipophilic & hydrophilic phases. While one phase stabilizes, hydrates, + moisturizes, the other phase removes outer cells, revitalizes, + neutralizes free radicals.
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WHAT ARE THE AFTERCARE INSTRUCTIONS?Immediately after your treatment, your skin may be more sensitive than usual. Use tepid water for the initial 24 hours to wash the treated area. After 24 hours, use a gentle cleanser to cleanse the face for the following 48 hours and gently dry the treated skin. Keep the skin hydrated with a gentle moisturiser. Do not take any inflammatory medicines for at least 2 weeks post treatment. After the initial 24 hours, apply a broad spectrum UVA/UVB sunscreen with a minimum SPF 30 for at least two weeks. A chemical-free sunscreen is highly recommended. AVOID: For at least 14 days post treatment, do NOT use any Hydroxy Acid, Retinol (Vitamin A), Vitamin C (in a low pH formula) or anything perceived as ‘active’ skincare. Avoid excessive IV exposure sunbeds and tanning creams for 14 days post-treatment. Avoid waxing, bleaching or hair removal for 14 days post-treatment Do not go swimming or use the sauna/steam room for 14 days post-treatment. Do not participate in strenuous exercise for at least 24 hours post-treatment.
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HOW MANY ENZYME TREATMENTS DO I NEED?Results are noticeable from your first treatment, however a course of 3-8 sessions is recommend. Your first few treatments can be 2-4 weeks apart, then every 30 days until the skin is functioning well. Future follow up treatments can be carried out every 6-12 weeks depending on person. This should always be followed with continued use of the home care prescriptives to prolong results and maintain healthy skin. Using other brands will mean your results may take longer.
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WHAT SENSATIONS SHOULD I EXPECT DURING ENZYME THERAPY TREATMENTS?DMK treatments are very different to traditional facials. Once the DMK enzyme treatment has been applied to your face, neck and décolletage it will start to harden. During the 45 minutes of your treatment, you'll feel a small pulsing sensation – this is the effect of the enzymes at work as they help circulate blood and oxygen through your cells. Over the course of your treatment, the mask will set hard like concrete, and you may feel some downward pressure. The mask will feel tight as it dries & you will notice a pulsating sensation under the skin as your capillaries dilate to bring fresh nutrients and oxygen to your cells. This is called the plasmatic effect - true oxygen therapy from the inside out.
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ARE THERE ANY SIDE EFFECTS WITH THE ENZYME TREATMENTS?Redness from the Plasmatic Effect can last around 20 minutes. Other side effects are rare but can include slight redness, irritation or mild itching, temporary hyper-pigmentation and swelling for up to 24 hours. Slight flaking, dryness and peeling may be present for up to 72 hours post treatment.
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WHAT IS PLASMATIC EFFECT?Immediately after your treatment comes off there will be a visible effect called “plasmatic effect”. It kind of looks like you can see the blood running along your veins under your skin. This is an awesome sight to see but don’t worry – it quickly fades. What it means is that at that moment your skin has achieved homeostasis or perfect balance.
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WHAT IS REVERSE OSMOSIS?DMK enzyme therapy creates a “reverse osmosis” action. It is a back flushing action which forces fluid through the membranes around the cells flushing out impurities. It does this by utilizing transfer messenger enzymes. These are cells that communicate with each other, increasing circulation and delivery fresh, oxygenated blood to the skin. You’re left with a clean, clear, healthy environment for cells to thrive and function at an optimal level.
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IS ENZYME THERAPY SAFE FOR WOMEN WHO ARE PREGNANT?Yes, it can be performed throughout your whole pregnancy, helping to maintain hydration and keep your skin's function working optimally.
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WHAT IS A HYDRAFACIAL GOOD FOR?Here’s how Hydrafacial will help you. It makes your skin brighter and plumpier. Your complexion will become clearer You’ll notice reduction of dark spots, wrinkles, and saggy skin with each treatment. It will make your skin even-toned and firm. It will protect your skin from further damage.
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HOW LONG DOES THIS TREATMENT TAKE? IS THERE ANY DOWNTIME OR PAIN INVOLVED?Our goal is to help support you in a balanced lifestyle. That’s why a Hydrafacial treatment is fast and efficient treatment, taking as little as 30 minutes. You may put on makeup and return to your normal activities right after the treatment since there is no downtime.
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WHAT RESULTS MAY BE EXPECTED? HOW MANY TREATMENTS ARE NEEDED?Many clients report seeing visible skin refinement and an even, radiant skin tone after just one treatment. The smooth results and hydration may last 5 to 7 days or even longer. We don’t believe in quick fixes, so one treatment per month is recommended for improving the appearance of fine lines, wrinkles, brown spots, oily and congested skin. Continued Hydrafacial treatments are highly recommended to maintain skin health results.
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WILL THE TREATMENT MAKE ME BREAKOUT?For some people, yes, it’s common to have acne pop up over the next few days. But is it a bad thing? Absolutely not – the breakouts are a good sign that the treatment is working effectively. The acne dries out quickly. All the impurities will get purged, leaving your skin looking fantastic in a few days.
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WHO IS A GOOD CANDIDATE FOR HYDRAFACIAL?The Hydrafacial treatment is designed for all skin types. Even the most sensitive skin easily tolerates the Hydrafacial treatment. Your skincare professional may choose specific treatment serums and/or customize the treatment for your unique skin conditions and needs. Consult your skincare professional for a skin evaluation and sensitivity test.
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WHAT IS JET PLASMA?Jet Plasma is the most advanced, revolutionary plasma technology available that can be used to brighten and tighten skin, shrink pores, reduce hyperpigmentation and promote high levels of collagen regeneration. It works by contracting and tightening the fibers inside of your skin and stimulating collagen and fibroblast activity, skin remodeling from the inside out. Jet Plasma is completely pain free, very quick, has zero downtime, no significant side effects (skin maybe look pink and feel tight), and highly effective with long-lasting results. The pen is a handheld plasma device that uses a cooler atmospheric temperature so it does not create surface trauma like traditional fibroblast plasma. This extremely powerful device penetrates 13,000 volts of plasma through the epidermis, into the dermal and subcutaneous layers of the skin stimulating high levels of collagen and remodeling the cellular structure from the inside out. When Jet plasma is mixed with oxide oxygen, ozone is created which kills surface bacteria and is anti inflammatory to aid in calming keratosis, eczema, and rosacea. It delivers a continuous flow of plasma which allows the device to move over the skin in a ‘scanning’ motion. There is no trauma to the surface of the skin. A series of treatments are recommended. These treatments may be spaced out every 48 hours or up to one week apart initially. Jet Plasma can be used on all skin pigmentations.
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WHAT IS JET PLASMA USED FOR?Jet plasma is remarkable for skin regeneration and tightening. One single Jet plasma treatment increases skin density by 14.8% and generates high levels of collagen. Jet plasma treats loss of elasticity, sagging, wrinkles, fine lines, drooping, heaving eyelids, under-eye bags, melasma, large pores, oily skin, improves skin texture and tone, and kills acne bacteria. When combined with quality skin care products immediately after a treatment, jet plasma allows topical products to be deeply absorbed into the skin because the skin channels are opened up after a treatment and allow the skin care products to penetrate much deeper.
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WHAT ARE THE AFTER CARE INSTRUCTIONS FOR JET PLASMA?Do not apply any products to your skin, for 12 hours after your treatment. Make sure to use a clean pillowcase the evening of your treatment. Do not apply any makeup for 12 hours after your treatment. Avoid exercise, sauna and steam for 12 hours.
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WHEN WILL I SEE RESULTS?You may see immediate improvement with one treatment, however, like all collagen stimulating treatments, the collagen takes time to regenerate and final results are seen around 4-6 weeks. Best results require a series of 3-9 treatments depending on your age and skin concerns.
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HOW LONG DO RESULTS LAST?Results from a Jet Plasma treatment range from two to five years. Longevity of results is dependent on age, health, lifestyle choices, sun exposure, skincare routine, etc… Like with most skincare treatments, a series is recommended for best results. For Jet Plasma, a series of 6 is ideal. Clients can see improvement with just one treatment, however, it’s important to understand that the skin will continue to improve as high levels of collagen regenerate over the next 6-8 weeks. Jet Plasma can be used anywhere on the face and body. Once the desired results are achieved, you can schedule a treatment as needed for maintenance.
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WHO IS NOT A GOOD CANDIDATE FOR JET PLASMA?Anyone with a pacemaker Anyone pregnant Anyone with hypersensitivity Anyone with cancerous lesions Anyone with an implanted neurostimulator Anyone with an electrical implanted device or implanted slow medication release
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IS THERE ANY DOWN TIME?Yes there is. After your Skin Classic treatment it is normal to experience some irritation as well as some redness and possibly some inflamation depending on the extent of the treated area. 24-48 hours after, a scab-like crust will form over the area. This will fall off on its own in 7-14 days. In some cases, swelling or bruising may occur right after treatment. Pinpoint bleeders are also normal post treatment on broken capillary treatment. occur.
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WHAT DO TREATMENTS FEEL LIKE?There is a small stinging pain associated with the touching of the probe to the skin, but there is no piercing or penetration into skin. Feels like an ant bite. You may take allergy meds or tylenol the evening after your treatment if inflammation or minimal pain occur.
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WHO IS NOT A CANDIDATE FOR SKIN CLASSIC?Pacemakers, pregnancy, breastfeeding, lupus, accutane, diabetes, active cold sore, melasma,
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WHY CAN'T YOU TREAT MELASMA?Melasma is a hormonal form of pigmentation that is directly induced by heat. The Skin Classic does use a small amount of heat in the high frequency procedure. Because of this, the treatment has the potential to make your melasma worse. We would never want to take that chance.
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WHY CAN'T YOU TREAT MOLES?Moles have roots and roots must come out with the mole to be effective. I refer clients to a dermatologist if removing moles is the concern.
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WHAT IS THE AFTER CARE FOR SKIN CLASSIC TREATMENTS?Until your scabs fall off you’ll need to use a gentle cleanser, moisturizer, and SPF daily. Gentle cleansing and patting the skin dry after is best. In shower, avoid letting the water submerge the treated areas until after the scabs have come off. If you exercise, be sure to keep excess sweat off the treated areas. NO PICKING at your scabs. Avoid direct sunlight immediately following treatment. SPF is an absolute must to protect that new baby skin that forms after.
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CAN I WEAR MAKEUP AFTER?During the healing process the treated areas can be covered with tinted sunscreen or mineral makeup but full coverage is not recommended. If you must wear a full face of makeup, please be very gentle in your makeup application and removal process.
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WHAT WILL MY SKIN LOOK LIKE AFTER THE SCABS FALL OFF?The skin may look pinkish or brownish for up to 6-8 weeks as the new skin goes through the complete healing cycle. Skin tone will begin to normalize with the use of proper home care and SPF.
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WHAT SHOULD I AVOID UNTIL AFTER THE SCABS FALL OFF?Aggressive and corrective topicals should be avoided until after scabs have fallen off. Refrain use of vitamin A products (tretinoin, retin-A, renova, differin) and high-percentage AHA (glycolic, mandelic or lactic acid) and BHA (salicylic acid) products for approximately 7 days prior and 10-14 days post treatment.
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CAN I ADD THIS TO THE END OF A TREATMENT?This is honestly up to you. If you have a few lesions to treat, I would have no problem doing this service at the end of a facial. If you need extensive work, you'll need to book a separate treatment. Can not be combined with Chemical Peel Treatments.
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DO I NEED TO AVOID ANYTHING POST-STEMZYME?Your skin is vulnerable during treatment. Be mindful of UV exposure and keep the skin protected. Limit outdoor activities as much as possible for the first 72 hours post treatment. You'll also want to forgo wearing makeup for the first 72 hours as well. Be mindful of booking Botox and filler appointments around this treatment series.
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WHEN CAN I START USING MY HOME PRESCRIPTIVES AND MAKEUP AGAIN?You may resume using your home prescriptives and makeup starting on Day 4 after the Stemzyme Treatment.
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I HAVE LEFTOVER STEMZYME #4 & #5. DO I KEEP USING THEM AFTER DAY 3?No. You will throw out any remaining StemZyme #4 & #5 after Day 3.
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I HAVE LEFTOVER STEMZYME #6 & #7. DO I KEEP USING THEM AFTER DAY 50?You may continue to use any remaining product of StemZyme #6 & #7 until they run out.
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DO YOU OFFER A PAYMENT PLAN FOR THE STEMZYME TREATMENT?The cost of the StemZyme Treatment is broken out into 3 payments. One $900 payment due at booking, another $425 payment due at the 1st StemZyme appointment and then the remaining balance due on the final followup Enzyme Treatment. Clients also have the option to pay using Square's Afterpay option however there is a 6% fee for this payment method.
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